Changes to your order (including cancellations and other adjustments) must be requested via email to our customer support team at email@example.com. We are open Monday-Friday and closed on the weekends. If you send a request during a weekend day, please note that you will receive a response from our support team within 2-4 business days.
**While we will do our best to catch your order in time to make your requested changes, we cannot guarantee this.
To check on the status of your order, sign into your account here using the email address and password you used at checkout. After your order has shipped, you will receive a unique link to your order’s live status, where you can watch your shipment in real time.
Read about our Return & Exchange policy here. For any other questions email firstname.lastname@example.org.
Please email email@example.com if the order you received was damaged or incorrect. We are passionate about our basics and would love to help you out.
No. Promotional codes cannot be combined and used during site wide sales.
To ensure that each piece retains that fresh out-of-the-pack look and feel, please follow the care instructions on the inside label of each garment. For shirts, we recommend machine washing cold and following up with hang drying.
LUX Fabric Wash and Care Instructions:
Our BYLT LUX fabric is made with premium quality fibers that form fit over time with washing. The Lux fabric tailors to a structured and compressed shape strengthened with each wash. For ultimate quality and care, machine wash cold with like colors and tumble dry on low heat.
Yes! All wholesale orders must contain a minimum of 100 units in the order. For more information on our wholesale program please email firstname.lastname@example.org
The Free Drop-Cut promotion cannot be combined with other promotional codes or offers. Must add both $85+ worth of subtotaled items and a qualifying Free Drop-Cut style to cart to receive your Drop-Cut Shirt for free. All Free Drop-Cut Shirts are FINAL SALE and ineligible for return or exchange. Non-Final Sale items are eligible for return or exchange. However, please note: For all items you would like to return, the total discounted value of the free gift item will be evenly distributed across all returned items’ purchase value. Cannot retroactively apply to previous orders. Promotion valid from 10am PST 7/10/20 until promotion ends. While supplies last.
|Sleeve Length:||8 2/8"||8 4/8"||8 5/8"||9"||9 4/8"|